Thank you very much for submitting your complaint and I’m really sorry to hear about your issue with Dazzlehand Casino. Please allow me to ask you a few more question before we would move forward. I have never used any bonus — when I deposited, I did not activate or claim any bonus. Dazzlehand Casino has a gambling license issued by Malta Gaming Authority in Malta.
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Withdrawal limits start at €7,000 monthly and can increase with VIP status. Step into the dazzling world of entertainment at Dazzlehand Casino, where our game library is designed to thrill players of every taste and skill level. We’ve partnered with top-tier software developers to bring you a seamless gaming experience packed with vibrant graphics, crisp sound effects, and fair play certified by independent labs.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. I apologize, but if you have only placed bets on sports betting and your account has been blocked, the casino may have detected activity that requires further investigation. We don’t think that your complaint is unjustified; we just couldn’t evaluate the issue properly. DazzleHand Casino offers a calendar section that rewards players with exclusive daily bonuses. It includes match bonuses, free spins on various slots, casino chips, reload offers, cashback, and combo bonuses.
Dazzlehand Casino – Player faces withdrawal cancellation and funds confiscation.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. The player from Finland had won €27,000 but faced withdrawal issues after her request was rejected due to self-exclusion at sister casinos, despite being allowed to register and deposit. She sought the return of her winnings and a €50 deposit that had not been refunded. Consequently, her complaint was deemed unjustified, and the casino’s decision to withhold the winnings was upheld. Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. Based upon our estimates and collected information, we consider Dazzlehand Casino one of smaller online casinos .
Each bonus comes with specific wagering requirements, so carefully read the T&Cs before receiving daily rewards. DazzleHand Casino can also boast a massive welcome package of 330% up to €1,000 + 1,000 free spins on the first three deposits. The free spins are available in Big Bass Splash, Zeus vs Hades, and The Dog House. The bonus comes with a reasonable rollover requirement of 35x, while the wagering time is 30 days. Returned players can benefit from reload bonuses, including daily rewards such as free spins, cashback, match bonuses, casino chips, and free bets.
This establishes it as one of the smaller online casinos within the bounds of our categorization. So far, we have received only 4 player reviews of Dazzlehand Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. To view the casino’s user reviews, navigate to the User reviews part of this page. As far as we know, no relevant casino blacklists include Dazzlehand Casino.
Safety Index – Dazzlehand Casino fairness and safety
- Yes, DazzleHand Casino provides free demo versions for many RNG slots and table games to help players understand game mechanics, volatility, and features without risking real funds.
- It offers a favourable welcome package, daily rewards, and other bonuses to boost your gameplay.
- The higher the Safety Index, the more likely you are to play and receive your winnings without any issues.
- Table limits scale from casual entry to higher-stake play under dedicated lobbies.
- We found the flow efficient, with validation prompts that reduce input errors.
We open the sign-up form and submit contact details with a strong password and preferred currency. We add personal information that matches identification documents to avoid review delays. After accepting the terms, we confirm the account through an email link to activate access. We then proceed to optional limits and security settings before depositing. We advocate testing demos before committing funds to calibrate volatility tolerance and bonus feature cadence. Demo spins help validate UI responsiveness, paytable comprehension, and feature triggers without impacting bankroll.
Mobile Access
- Links to external support services are made available in the responsible gaming section.
- Also, note that the casino will charge a €5 monthly administrative fee if the player’s account is considered dormant (inactive for 12 consecutive months).
- Regional exclusions and product availability follow regulatory guidance.
- DazzleHand Casino accepts multiple payment methods including Visa, Mastercard, bank transfers, Skrill, Neteller, MiFinity, and Paysafecard.
- The project is released with the MGA licence which indicates the highest quality and reliability of the brand.
It offers a favourable welcome package, daily rewards, and other bonuses to boost your gameplay. Plus, the casino has a high level of security, as it operates under a reputable MGA license. While this may be sufficient for the average player, high rollers might find it restrictive. The player from Sweden had requested a withdrawal prior to submitting this complaint.
Especially for this reason, the number of fields for registration and login is minimal. It is quite common for casinos to process payments under different names. As mentioned earlier, since you did not request exclusion directly with the casino or its licensing authority, we are unable to assist further in this matter.
Dazzlehand Casino Discussion
So, with the casino following normal guidelines and proper responsible gaming procedures, I wouldn’t have been in this situation in first place. I do admit it is indeed my mistake for gambling the money away, but this is what a gambling addiction does to somebody. I was not verified when I decided I wanted to permanently close my account with them. I had to send multiple documents regarding my residence, and, eventually, I got a message yesterday that they verified my identity. We only contact players through this Dazzlehand Casino official complaint thread or via @casino.guru email addresses.